2u77 Terms and Conditions

1. General Description and Acceptance

2u77 (referred to hereinafter as "Platform", "we", or "2u77") operates an online betting and casino service for users in Bangladesh. These terms and conditions serve as a legal agreement between 2u77 and registered users of its platform.

By accessing the 2u77 website, creating an account, depositing funds, or playing any game, you will be considered to have fully accepted these terms and conditions.

1.1 Type of Services

The following services are provided on the 2u77 platform:

• Online sports betting (cricket, football, kabaddi, and more)
• Live casino games (through Evolution Gaming, Ezugi, and other providers)
• Slot games (Pragmatic Play, PG Soft, JILI, Spribe, and others)
• Fishing games and arcade games
• Special promotional offers and tournaments

2. Account Registration and Eligibility

2.1 Age Requirement

To open an account and use the services on 2u77, you must be at least 21 years old. Minors are strictly prohibited from using this platform. 2u77 may request the necessary documents for age verification at any time.

2.2 One Account Policy

Each person may only create one account. Creating multiple accounts from the same person, family, device, or IP address is strictly prohibited. Violation of this rule will result in all associated accounts being closed and deposited funds may be forfeited.

2.3 Accuracy of Information

All information provided at the time of registration must be truthful, accurate, and complete. Providing false information will result in account closure. Any changes to personal information must be reported to the 2u77 support team immediately.

2.4 Verification Process (KYC)

2u77 conducts an identity verification (Know Your Customer) process to prevent fraud and money laundering. The following documents may be requested before processing a withdrawal or at any time:

• National ID (NID) or passport copy
• Recent utility bill or proof of address
• Proof of ownership of the payment method (bKash, Nagad, Rocket, or Upay account)

3. Account Security and Responsibility

You are solely responsible for keeping your account login details (username and password) completely confidential. You are fully accountable for all activities carried out through your account.

• Never share your password with any third party.
• Always log out after using a public computer or an unfamiliar network.
• If you suspect unauthorized access to your account, notify our support team immediately.
• Changing your password regularly is recommended for security.

2u77 will never ask for your password via email or message. If you receive any such message, treat it as fraudulent.

4. Deposit and Withdrawal Policy

4.1 Accepted Payment Methods

2u77 currently supports the following payment methods: bKash, Nagad, Rocket, and Upay.

4.2 Deposit Limits

4.3 Withdrawal Terms

Before making a withdrawal request, please ensure that:

• Your account is fully verified (KYC completed).
• The applicable wagering requirements for any winnings from bonuses have been met.
• The withdrawal method must be the same as the deposit method.
• There is no active investigation on your account.

4.4 Transaction Verification

2u77 reserves the right to request additional verification for any transaction. Transactions may be suspended if fraudulent or suspicious activity is detected.

5. Bonuses and Promotional Offers

5.1 Welcome Bonus

On your first deposit at 2u77, you will receive a 150% first-deposit bonus of up to ৳8,000. This bonus applies only to newly registered users.

5.2 Wagering Requirements

To withdraw bonus funds and any winnings earned from bonuses, a 25x wagering requirement must be met. For example: if you receive a ৳1,000 bonus, you must place a total of ৳25,000 in bets before withdrawing.

5.3 General Bonus Rules

• Each bonus offer has a specific validity period; unused bonuses will be cancelled after expiry.
• Multiple bonus offers cannot be claimed at the same time unless explicitly stated otherwise.
• 2u77 reserves the right to modify, suspend, or cancel any bonus offer at any time.
• If bonus abuse is suspected, 2u77 reserves the right to withdraw the bonus.

6. Betting Rules

6.1 Bet Validity

A bet will only be considered valid once a confirmation message is received from the system. Unconfirmed bets due to technical issues may be automatically cancelled.

6.2 Minimum and Maximum Bets

The minimum and maximum bet amounts for each game or betting market will be displayed on the relevant game or market page. 2u77 reserves the right to change these limits at any time.

6.3 Sports Betting Rules

• Once a bet is placed, it cannot be changed or cancelled (unless the "cash-out" option is available).
• If an event is cancelled, the bet amount will be refunded.
• Official results and announcements from the relevant sporting authority will be considered final for determining outcomes.
• Betting on BPL, IPL, T20 World Cup, and ICC tournaments is conducted within the bounds of applicable regulations.

6.4 Game Fairness

All casino games on 2u77 are operated through internationally recognized game providers (Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Microgaming, NetEnt, Ezugi). These games are regularly audited by third parties and fair play is ensured.

7. Prohibited Activities

The following activities are strictly prohibited on the 2u77 platform:

• Money laundering or conducting transactions using illegal funds.
• Using multiple accounts to obtain bonus benefits.
• Attempting to interfere with the platform's software or gaming systems.
• Using bots or automated software to play games.
• Threatening or abusive behavior toward other users.
• Attempting to predetermine game outcomes (including match fixing).
• Using credit cards or unauthorized payment methods.
• Placing bets on behalf of a third party or using a third party's funds.

8. Account Suspension and Closure

8.1 Rights of 2u77

2u77 reserves the right to temporarily or permanently close any account without prior notice in the following circumstances:

• Violation of these terms and conditions.
• Providing false information or identity fraud.
• Fraudulent or illegal activities.
• Court order or government directive.
• Suspicion of money laundering.

8.2 User's Own Request to Close Account

You may contact our support team at any time to request account closure. A self-exclusion option is also available under responsible gaming.

9. Responsible Gaming

2u77 gives the highest priority to responsible gaming. We believe gaming is an entertainment activity and should never be a cause of harm to your financial or mental wellbeing.

• Play within your set budget.
• Do not place more bets in an attempt to recover lost funds.
• Use our self-exclusion or limit-setting features if needed.
• For more details, visit our Responsible Gaming page.

This platform is for those aged 21 and above only. If you feel that gaming is having a negative impact on your life, please contact our 24/7 support team.

10. Privacy and Data Protection

2u77 uses SSL encryption and modern data security technology to protect your personal information. Your data will never be sold to third parties.

To learn more about how we collect, use, and protect your information, please read our Privacy Policy page.

• Your information may be used for platform improvement and to provide personalized services.
• Information may be shared with government authorities when required by law.
• You may request to review or delete your information at any time.

11. Intellectual Property

All content on the 2u77 platform — logos, designs, software, text, graphics, and other materials — is owned by or licensed to 2u77 and is protected by applicable law.

No user may reproduce, distribute, modify, or use any part of this content for commercial purposes without the written permission of 2u77.

12. Limitation of Liability

2u77 will not be held liable for the following:

• Losses caused by internet disconnection or technical errors.
• Technical issues from third-party game providers.
• Service disruptions due to force majeure events.
• Losses caused by the user's own negligence or carelessness.
• Financial losses arising from theft of the user's login credentials or unauthorized access.

13. Changes to Terms

2u77 reserves the right to change, add to, or remove these terms and conditions at any time. Users will be notified of significant changes via email or through the platform.

Continued use of the platform after any changes will be considered acceptance of the updated terms. We therefore recommend visiting this page regularly.

14. Contact and Complaints

If you have any questions or complaints regarding these terms and conditions, please contact us:

• Live Chat: Support available 24/7 in Bengali.
• Email: [email protected]

We take all complaints seriously and try to resolve them as quickly as possible. After a complaint is submitted, our team will contact you and investigate the matter.